From my Wife:
I was at the Target in Cool Springs, TN this morning and had a poor experience with the lady at the customer service desk. I also believe she is one of the managers, as I have spoken with her before. In prior experiences she was very helpful, but definitely not today. I was returning two items and purchasing some items as well. I used my drivers license for the returns. She was extremely rude when I presented my items to purchase and she proceeded to ring up each item separately as well as have me pay for each separately. I then watched her turn to another Target employee and roll her eyes. I quickly responded and told her I was sorry to cause her any hassle, which she rudely replied it's fine. She was very abrupt and rude throughout our entire interaction. I apologized again before I left and told her she might try and be kinder to her customers. This has definitely changed my feelings on shopping at the Cool Springs store from now on.
Friday, December 14, 2012
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